SSM today was freaking sux i guess...
hostess for today...and was like DAMNN #$%$%$^$
the first call i receive for the day...even before i start calling out was like #$@#%
as the restaurant is fully boook wad i mean full reservation... then the customer insisting to make a reservation la...in the end very angry...let instructor handle..she also very #$@#$%$ with tt customer also lar...when ask for the name of caller he only give surname dun wan give initial still ask "u got problem with tat?" #$@%$
shitt lor..
I feel really that i did not do my hostess job well...sux totally...the planning for table seating was done by our instructor...then handle situations also by her...she even caught us 3 times with customers going in to dine with inappropriate attire - slippers. OMG!!!!!
Shit lar..3#%$%#$ but guess i was able to calm myself down after so many trainings....at least GOH wasnt here today...phew..
ohh ya...first time i guess...someone spill the mocktail on the guest...wahhh tt was like freaking chaos lor....I deeply guilty about myself that after joing CYA for so long...i still stand down there shock and watch show u call it..didn help the customer at all....and come to think of it i remember i help a passenger to wash her clothes when her grandson vomited at her..but wad about here in this situation...sighh...i guess i still didn perform well enough
truly i would say our team really lack of teamwork...each of us are like doing our own stuff and is like "u die its none of my business"...i not saying not everyone is not helping but juz got this handfull...
anyway i am damn pissed of with this person in my class..i guess others are also...this person always go to the steward and slack..damnn it restaurant so busy running full pax this person can juz stand in steward to slack!!!
summore closing operation...I took the initative to go inside help the steward so she can rest awhile...i was like wiping the utensils dry...putting ALL plates to trolley so can put back to cupboard...this person was like standing with bare foot looking at me and the steward and talking all the way lar...got help?? ya..pretending to help lor.. i was damnn pissed off that i told this person lar...
"can you help..i guess all of us want to leave the place early" #$@%#% this was not the first time le lor...sighh...why is there such people in the world.....watch onli...dirty things dun do...alot of strength dun do....juz WATCH la...#$@%%%
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